Start with evidence, not memory
Find the incoming condition report, the lease and any agent exit instructions before cleaning begins. Photograph each room after belongings are removed so current condition and cleaning work are separated from damage or wear questions.
Cleaning cannot repair chipped surfaces, worn carpet or broken fixtures. Listing those separately keeps the handover conversation accurate.
Before cleaning starts
The property must be accessible enough for a complete result.
- Remove possessions, food and rubbish
- Defrost and empty appliances where required
- Arrange parking, lift or key access
- Confirm carpet, pest or outdoor obligations
- Book the inspection and key return
Kitchen and storage
These are commonly missed because the work is inside as well as outside.
- Oven, trays, cooktop and rangehood
- Cupboards and drawers inside and out
- Splashback, sink and tapware
- Dishwasher and appliance exteriors
- Edges, skirtings and floor
Bathroom and laundry
Finish residue-free and separate cleaning from maintenance defects.
- Shower glass, tiles, grout and fixtures
- Toilet, basin, mirrors and storage
- Exhaust covers and accessible vents
- Laundry tub, taps and floor
- Photograph stains or damage that remain
The final walk-through
- 01
Open everything
Check cupboards, drawers, wardrobes and the oven in daylight.
- 02
Look low and high
Inspect tracks, skirtings, switches, fans and corners.
- 03
Record the handover
Take dated photos and confirm when and where keys were returned.
Where the factual detail comes from.
Details worth confirming.
Does every renter have to hire a professional cleaner?
Do not assume so. Check the lease, the incoming condition, NSW guidance and any specific lawful obligations that apply to the property.
What if the agent reports a missed cleaning item?
Ask for the specific item and compare it with your handover photos and the agreed re-clean terms.